This is the key to obtaining new clients, keeping present customers happy, and helping others get what they want out of your farm business. All the interactions you have with customers, or potential customers, can be improved by striving to put yourself in their shoes.
The way to do this is become aware of the big picture. That means you look beyond yourself and what your trying to achieve, and look at things from every possible angle.
This means getting others involved. Ask questions get inside your prospects and customers and find out what they want, need and desire as it relates to your farm.
You’ll be surprised at how helpful your customers can be if you let them know you sincerely want to know what’s on their mind. Sure, sometimes folk’s come up with off the wall or impossible ideas to implement. But more often than not they help you see things about your farm business that you couldn’t see.
When you create an environment where people feel comfortable sharing ideas and feelings because they know you want to see their point of view, it becomes a catalyst for you to improve your farm business and elevate your customers experience
Try to set aside your own agenda and see what others see…that’s a powerful thing.
Until next time,